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Archive for the ‘World Relief’ Category

Comment submitted for today’s State Department hearing on size & scope of refugee program

Posted by Christopher Coen on May 1, 2012

Below is a comment that a regular reader of this blog submitted for today’s State Department public hearing on the size and scope of the refugee program for fiscal year 2013:

I am a private citizen refugee advocate who has been assisting refugees with resettlement issues for the past three years. My comments are based on my experience helping refugees after they arrive in the United States with two exceptions: (1) It shouldn’t be as hard as it appears to be logistically for refugees to go through the process to enter the U.S. . By that I mean, not that each individual shouldn’t be scrutinized in detail, but that the process should entail the least travel through dangerous areas in their home countries, the fewest return trips to an application center, the most feedback about application status, the fewest repeat requests for information, and the speediest answer about whether refugee status will be granted. (2) The travel loan program should be converted to a travel grant program. There seems to be some sort of philosophy that it is citizen-building to saddle a refugee with debt as his/her first exposure to life in the United States. I disagree…It is regularly and repeatedly emphasized to them that failure to repay the travel loan can jeopardize their ability to get U.S. citizenship because of an adverse credit report – yet they are all too often given no information about how to seek forgiveness of a loan many of them will likely never be able to repay in time because of their personal situations. Furthermore, I think having the resettlement agencies act as collection agents for these loans is a significant conflict of interest…

My remaining comments concern my experience during the course of my activities as a refugee advocate…Resettlement agency failures to meet contracted responsibilities are not isolated incidences but are regular, daily occurrences on a widespread basis. I believe these failures occur not because of lack of resources, although that is surely true in some cases, but primarily because of a lack of leadership. Leadership in the local affiliates, leadership in the national offices of resettlement agencies, and leadership in the Domestic Resettlement Section. The failure of leadership that talks to each other more than to refugees. Leadership that cares more about what Washington thinks than what refugees think…I have encountered exactly two offices serving refugees in which a human actually answered the telephone; my experience instead has been full of voice mail not returned and even voice mail boxes completely full – this by agencies who are serving people who may not even have used a telephone before coming to the U.S. Leadership, such as that at World Relief, who cares more about its employees’ religious qualifications than their actual competence. Leadership that does not put enough of its own cash into a resettlement program but instead phonies up the value of its match (the value of which, I believe, is rarely, if ever, audited…English language instruction, crucial, of course, for new arrivals, is regularly inadequate and irrelevant to what a new arrival needs. Referrals for mental health services are regularly inadequate or nonexistent. Housing placements are regularly in dangerous neighborhoods and/or too expensive for the refugee to sustain after financial support stops. Too often refugees are completely abandoned after the initial six months placement…Too often the minimum contractually-required services are not adequately provided or not provided at all. Too often refugees become homeless…There are few people in responsible positions who have the personal and professional competence to install effective programs, who care whether their subcontractors perform well, who care whether their employees serve their clients well, who blame themselves and not their clients when things are not working well…

Particularly disappointing is the leadership of the Domestic Resettlement Section who appears to be more apologist for and defender of resettlement agencies and their local affiliates no matter what rather than the overseers and refugee advocates they should be. Complaints go unanswered; or, if answered, are answered with the condescension of a parent who knows best and must be trusted to do the right thing. Investigation may be promised but one never knows whether it happens and what the result is because that would be a violation of confidentiality. All I know is that what I complained about did not appear to change…Program audits are too infrequent and do not appear to include audits of financial responsibility…Particularly disappointing is that the Domestic Resettlement Section seems to think all is well and nothing needs to change – at least nothing they care to share with the public…

Here is a link to a documentary about refugees in Buffalo, N.Y. I think you’ll find their indomitable spirits despite all that has happened to them is most inspiring. I also recommend the press kit that is posted on the web site for an insight as to how resettlement agencies in Buffalo inspired the making of this film. Read full letter here

Posted in capacity, dangerous neighborhoods, democracy, language interpretation/translation, lack of, Office of Admissions, openess and transparency in government, RPC (Refugee Processing Center), SIV (Special Immigrant Visa) immigrants, State Department, Travel Loan Program, volunteers, World Relief | Tagged: , , , , , , , , , | 1 Comment »

Water Safety For Refugees

Posted by Christopher Coen on March 20, 2012

After the accidental drowning of an African refugee boy last summer on the Mississippi River in the Quad Cities area of Illinois, local organizations assisting refugees (not the local resettlement agency – World Relief) asked the U.S. Army Corps of Engineers Rock Island District for African language water safety information. The Corps has now responded with a water safety program to teach immigrants how to stay safe while enjoying recreation in or near the water in the US. An article at the official homepage of the US Army has more:

ROCK ISLAND, Ill. (March 19, 2012) — The drowning of an African immigrant last summer on the Mississippi River resulted in a request for African language water safety information that will help prevent such a tragedy from happening again.The 11-year-old boy was from Burundi, Africa. He moved to the U.S. four years ago and to the Quad Cities two years ago. The Church of Peace in Rock Island, Ill., and the Community Resource and Learning Center of Moline, Ill., work with refugees to educate, train and prepare them for new lives in local communities.

After the drowning, these organizations contacted the U.S. Army Corps of Engineers Rock Island District to provide water safety programs to teach immigrants how to stay safe while enjoying recreation in or near the water in America.

This information program presented challenges in both culture and language…

…”We found that the programs were more successful by creating presentations with some key word translations and having a native translator on site to communicate our water safety message in their language,” said Lou Ann McCracken, a natural resources specialist with the Mississippi River Project… Read more here

Related: Arizona Daily Star – Refugees learn swim skills in free program

Posted in drowning, Quad-Cities, World Relief | Tagged: , , , , , , , , , , | Leave a Comment »

Telephone Scam Tactics Update

Posted by Christopher Coen on March 6, 2012

The ORR sent out another update today on the current telephone scam targeting refugees:

UPDATE – March 6, 2012: New Developments in Telephone Scam Tactics

Our partners at World Relief have reported today that the perpetrators of a nationwide telephone scam targeting refugees have changed their approach to obtain money and personal information. An Iraqi refugee in Washington State was contacted from a blocked number on Sunday evening, and asked to verify personal information including his refugee case number, home address, and benefits account number. The caller identified himself as a World Relief employee, from their (non-existent) Montana office. 

Everyone is advised to be extra-vigilant with unsolicited calls, especially those requesting personal information. If you are the target of one of these calls, you should file an online report at www.ic3.gov.

ORR will continue to update this page as necessary. Please help to spread the word throughout the refugee community and service providers network. Thank you.

For more details, please visit this ORR link.

Posted in ORR, scams, World Relief | Tagged: , , , , , | 1 Comment »

Parts Of Tennessee’s Refugee Act and State Dept’s Visit To State Stop Making Sense

Posted by Christopher Coen on February 12, 2012

David Robinson, acting assistant secretary of the Bureau of Population, Refugees and Migration apparently spent some time discussing the new refugee law implemented in Tennessee last year – the Refugee Absorptive Capacity Act. State Sen. Jim Tracy, who sponsored the Act, alleges that the State Department thinks the new bill [actually a law now], which allows for local refugee moratoriums and codifies the federal regulation requiring quarterly meetings between resettlement agencies and local officials, is “just fine”. (???) An article in the Shelbyville Times-Gazette gives a view of the meeting from Tracy’s perspective:

A top representative of the U.S. State Department was in Tennessee this week to discuss a law dealing with the state’s refugee resettlement program.

The Refugee Absorptive Capacity Act, which originated from the desk of State Sen. Jim Tracy, became law last July. It’s the first bill of its kind.

It requires the state’s refugee program agency, Catholic Charities, to meet four times a year with local governments to plan and coordinate “the appropriate placement of refugees in advance of the refugees’ arrival …”

The law also allows local communities to apply for a “moratorium” on refugee resettlement if those agencies overload local resources, and so far, Tennessee is the only state that has passed this type of legislation…

A number of refugees from a variety of countries, such as Somalia, Burma and Egypt, have moved to Shelbyville in recent years to be closer to jobs at the Tyson Foods facility.

Tyson Foods needs workers who will willingly accept relatively low pay for the repetitive motion, cold environment jobs, and new refugee immigrants need jobs to support their families. (Alternatively, Americans could pay higher meat prices and the government could require companies like Tyson Foods to pay a more livable wage.)

…On Wednesday, David Robinson, acting assistant secretary of the Bureau of Population, Refugees and Migration, met with Tracy and other parties to discuss the law passed last year, the state senator told the T-G.

“That was the whole purpose of the visit, and they thought the bill was fine,” Tracy said, but he added that even though provisions in the new state refugee law passed last year was already codified in federal law, it had not been enforced…

Perhaps the State Department refugee office isn’t bothered by the new law’s quarterly meetings requirement, since it’s already an ORR regulation, but why would they think that the new law is just fine? Are moratoriums compatible with the constitutional provision that allows people freedom of movement? The government may not single out specific groups of people to restrict their freedom of movement (individuals get to decide for themselves where they want to live in this country).

…”If you are going to bring refugees into a community, you need to meet with community leaders, mayor, councilmen, commissioners, school superintendents, hospitals, anyone that an influx of a refugee group would affect,” Tracy said, explaining the reasons for the law being passed last year.

…Tracy said he “thought it was interesting that we had to codify something in state law to get [the State Department's] attention.”…

Yes that is interesting. Also interesting is why other government refugee program-related regulations and contract requirements are also regularly ignored. World Relief feels free to worship on the public’s nickel, even though its prohibited by a federal regulation, and their ORR partner has ignored our complaint about that practice. Also, the quite minimal “minimum requirements” that the resettlement agencies agree to meet in the refugee program are regularly flouted, and the State Department refugee office does not enforce those requirements or penalize the resettlement contractors. In practice this does not seem to have been working well for decades — the resettlement contractors just continue to violate regulations and contract requirements year after year. (What does that say about the public/private partnership philosophy in which contractors are put on pedestals and government oversight agencies don’t exercise much authority?)

…Tracy explained he also had questions for Robinson, talking about the local unemployment rate and about refugees getting on state assisted benefits, while the State Department discussed “sustainability” of the refugees. Supposedly, the refugees have 90 days to become sustainable in this country, Tracy said.

“The question we had for them was ‘what’s the definition of sustainability,’” Tracy said. “We had a good discussion about it.”…

Gee, wouldn’t it be nice if they shared that discussion with the public? After all, this is a publicly run and funded humanitarian program. The State Department refugee office apparently gave advance notice to all so-called “stakeholders”, except for the last minute notice to the public and press.

…”It was a pretty high level meeting,” Tracy said. “They were very concerned who was going to be in the meeting, it was very interesting.”

Tracy said that the State Department wanted to clarify that they had no control over secondary migration, when refugees leave the city they were initially settled in and go elsewhere.

The senator said that’s why the law is “so important, because we’re bringing refugees into Tennessee, the majority of them settle in Nashville, Knoxville, Memphis and Chattanooga,” but they eventually migrate to smaller towns…

So, what the state senator doesn’t seem to understand is that, under the Refugee Absorptive Capacity Act, Shelbyville and other localities will not be able to request any local moratoriums on refugee resettlement since no one is resettling refugees to those places. Refugees are moving to Shelbyville on their own for meatpacking industry jobs, in what is known as “secondary migration”.

…”It was interesting that they (the State Department) would travel to Tennessee to talk about the legislation that we passed last year and I really take it as a compliment,” Tracy said Friday. “I think they were already supposed to be doing that, and in Tennessee, they have to be doing that now.” Read more here

I guess I’d like to hear the State Department’s version of what was said at thispretty high level meeting”, but since they treat refugee resettlement as a secret program, which seems only to guard against accountability, I won’t hold my breath.

***UPDATE*** — While the public had to sit outside the meeting one of the so-called “stakeholders” invited to the meeting was the lobbyist Jennifer Murphy of the Catholic Public Policy Commission of Tennessee.

Posted in Assistant Secretary of the PRM, capacity, Catholic Charities of Tennessee, Cooperative Agreement, Joint Quarterly Placement Planning Meeting, Joint Quarterly Placement Planning Meeting, legislation, local officials, failure to notify, meatpacking industry, Murfreesboro/Shelbyville, openess and transparency in government, ORR, public/private partnership, secondary migration, refugee, Somali, State Department, Tennessee, World Relief | Tagged: , , , , , , , , , , | Leave a Comment »

Perdue Farms Chicken Processing Plant Recruits Refugees From Greensboro NC

Posted by Christopher Coen on January 29, 2012

The World Relief office in Greensboro has been coordinating with a Perdue Farms chicken processing plant in Rockingham that has been recruiting Myanmar and Nepali-Bhutanese refugees. An article in the Richmond County Daily Journal has more:

Employment assistants from the organization World Relief drove eight Burmese and Nepalese refugees from Greensboro on Thursday morning to apply for jobs at Perdue Farms in Rockingham.

When Townsend, Inc. chicken processing plants closed around the Triad area last summer, over 400 workers were left without jobs. According to Susie Jordan, English instructor for Perdue Farms, Perdue welcomes anyone with experience processing chicken…

…“We are employment assistance,” said World Relief Employment Assistant Sylvia Bikusa. “We help with training, learning how to fill out applications, everything they need to help them become self-sufficient…

…While in town, getting settled at their new jobs, the refugees will likely stay with friends and relatives, said Jordan. She is hoping to set up a temporary apartment for commuters to stay in during the week while they prepare to have their families relocate to Rockingham…

…“The [World Relief] office in Durham called and said they are looking for workers, too,” said Jordan… Read more here

Another WordPress blog mentions that in April 2010 there were also about 100 Myanmar refugees working at the Perdue Farms plant in Lumber Bridge — not far from Rockingham.

Posted in Burma/Myanmar, faith-based, Greensboro, Nepali Bhutanese, poultry production, Raleigh-Durham, secondary migration, refugee, World Relief | Tagged: , , , , , | Leave a Comment »

Best Practices — Placing Refugee Families With Other Refugees Without Agreement?

Posted by Christopher Coen on January 26, 2012

This topic seems to fall under the “Do not do” section of the best practices category. According to the State Department resettlement contracts, resettlement contractors are not to place incoming refugee cases in temporary housing, rather they should place refugees in their own permanent housing, e.g. an apartment rental, upon their arrival. Nevertheless, some contractors do this despite the requirement (I understand that once in a while refugees arrive in the US on short notice from the State Department, but what other excuse contractors are using for use of temporary housing I am not aware of). According to a July 2009 monitoring inspection, World Relief Aurora – an affiliate of World Relief in Aurora, Illinois – is one of the contractors that government inspectors found which have failed to place refugees into their own housing upon arrival. In this case, the agency placed refugees into the homes of unrelated refugee host families.

Monitors visited four refugee families and found that none of the adults were working yet, even though they were eager to work — one family had been in Aurora for four months, and another refugee man three months earlier. In addition, none of the refugees had received an initial health screening, which the Operational Guidance contract document requires be done within 30 days of their arrival. With regard to the housing:

…All of the refugees that monitors visited except [an] Iraqi family had been placed with unrelated refugee host families for a few days when they first arrived until they could sign leases for their own apartments. No form of written agreement showed what the host families had agreed to provide or for what period. The affiliate assured monitors that they provide bedding and other supplies, and that families usually volunteered. The Burmese Chin refugee told monitors that his bed and other items belonged to a previous tenant who had moved away. A case note in his file also revealed that the affiliate had asked the refugee to pay a previous tenant’s rent share for a period before the refugee moved in. The young Karenni refugee did not understand what furnishings were his to keep if he moved out… Read report here

Here is a snippet from a February 2010 posting which shows World Relief has long-placed refugees into non-permanent housing upon arrival.

… [a] Burundian refugee woman in Boise should not have lived with church members after initially arriving in Boise. The State Department’s Admissions Office has repeatedly warned World Relief affiliates (here, here and here) that this practice is prohibited…

Posted in best practices, Chicago, Cooperative Agreement, faith-based, housing, Karenni, late health screenings, Operational Guidance, World Relief | Tagged: , , , , , , , | Leave a Comment »

World Relief Setting Up Operations in Oshkosh

Posted by Christopher Coen on January 22, 2012

Oh gosh. World Relief, in my opinion one of the public’s most intransigent and problem-plagued refugee resettlement contractors, continues to spread itself out (problems including refusing to hire an interpreter because he was Muslim, partner church staff and members moving into apartment complexes with refugees to “foster deeper relationships”, alienating other partner churches and having refugee clients work without pay, and placing new refugees in other refugee clients’ homes without agreements.) The group will soon open a new office in Oshkosh, Wisconsin, and may begin resettling its first group of refugees in February. A reader-submitted announcement about the office opening is found at The Oshkosh Northwestern:

International humanitarian agency World Relief will open an office in Oshkosh this month. With approval and funding from the U.S. Department of State, World Relief has selected the Fox Cities as a Wisconsin base for a nationwide program of refugee resettlement and support.

Longtime Oshkosh resident Norm Leatherwood will direct this office and UW Oshkosh Human Services graduate Sarah Kurer will serve as a case-worker and Resettlement and Placement Program coordinator…

…As an agency partner with the U.S. Department of State for the past 30 years, World Relief has assisted more than 200,000 victims of persecution resettle as legal immigrants in the United States…

…While details are still being finalized, the first group of refugees could move to Oshkosh by the middle of February… Read more here

Posted in churches, evangelical, faith-based, Oshkosh, World Relief | Tagged: , , , | Leave a Comment »

ORR claims not to know about California budget cuts, with refugees unable to take English classes

Posted by Christopher Coen on November 2, 2011

The wait for refugees in San Diego needing to take english as a
second language (ESL) classes has increased by nearly 14-times.
The head of the US Department of HHS’s Office of Refugee Resettlement (that would be Eskinder Negash) claims he “was caught off guard by the size of the problem”, and did not offer any immediate solutions. Yet, the California state government has been in deep financial troubles for two years now. An article in Fronteras has more:

SAN DIEGO — On a recent Friday morning, students of Iraqi descent practiced phrases they might need for a job interview in the language lab at Cuyamaca College…

…English as a Second Language, or ESL, courses, are in high demand at Cuyamaca, which is located in San Diego’s East County.

“We had enough students on the wait list to double the program,” said Alicia Muñoz, Cuyamaca’s ESL coordinator. In fact, over the past two years, the wait list for ESL classes has increased by nearly 14-times.

Most of the demand comes from recently arrived Iraqi refugees. More than 13,000 Iraqis have relocated to San Diego County since 2005, making it one of the largest refugee communities in the country…

…But budget cuts – affecting community colleges across the state – have forced schools to cancel classes in many subjects, including ESL. At the same time, the demand for these classes has skyrocketed. And it’s not just community colleges that are feeling the strain.

County Supervisor Dianne Jacob has gotten an earful of concerns from elementary schools, hospitals and other public institutions in her district. They all say that they don’t have the funds to address refugee needs, especially on shrinking budgets.

“There have not been adequate resources available to serve this population,” Jacob said.

The supervisor recently hosted a meeting of refugee resettlement officials and service providers to discuss the problem…

After the meeting, the head of the federal office of refugee resettlement admitted he was caught off guard by the size of the problem. He didn’t offer any immediate solutions, but conversations between Jacob’s office and service providers are ongoingRead more here

A year-and-a-half ago we wrote to the ORR about a refugee who was unable to use medical health care in Sacramento – that too, explained a California state official, was related to budget problems. If the ORR had investigated the case – or even talked to anyone in California – wouldn’t they have discovered the budget problems by now, and the effects on refugees? How do they manage to be completely out of touch with the problems that refugees in San Diego (the largest resettlement site in the US) are experiencing?

Another issue we put in a complaint to the ORR about is the issue of discrimination in hiring by faith-based refugee resettlement agencies (World Relief and Catholic Charities). World Relief claimed they could not hire a Muslim former refugee in Washington state because “he might not feel comfortable while they prayed at staff meetings.” Yet, federal regulations prohibit worship on the public dime. The ORR claimed it was investigating, yet has stonewalled since we placed the complaint in April 2010. We wrote once again in April 2011 to find out what progress they were making, Mr. Negash’s Deputy Director, Ken Tota, did not even bother to respond.

Posted in Chaldean, discrimination in hiring, ESL & ELL, evangelical, funding, Iraqi, language, ORR, Sacramento, San Diego, World Relief | Tagged: , , , , , , , , , | Leave a Comment »

Refugees’ time of vulnerability seen as “a perfect storm” of opportunity to those bent on their conversion

Posted by Christopher Coen on September 8, 2011

A suburban Chicago church, the Wheaton Bible Church, partnering with the World Relief refugee resettlement contractor has found a “window” in their efforts to convert Muslims to Christianity. They term this conversion strategy “immigration engagement theology” and are implementing it via their MOVE Initiative. So committed are they to converting the refugees, several staff and church members have moved into the Wheaton apartment complex where World Relief placed 15 Iraqi families, claiming they want to foster deeper relationships with the refugees. The story is found in the September 2011 issue of Christianity Today:

Shortly after our son Paul graduated from high school this spring, we put him on a plane with seven other students for a two-week trip to France and Italy. Their trek, led by four adults, was a small piece of Wheaton Bible Church’s (WBC) MOVE Initiative, a relatively nascent project defined by its mission and ministry to Muslims both in suburban Chicago and abroad…

…Locally, the MOVE Initiative reaches out to about 15 Iraqi families in a nearby apartment complex through a partnership with World Relief. Several staff and church members have moved into the complex to foster deeper relationships, which typically begin with relatively simple tasks when the refugees arrive: picking them up at the airport, stocking their fridges, running errands, and meeting other practical needs involved in resettlement.

“We’re just meeting needs and building relationships,” says local-impact pastor Chris McElwee. “They’re not strangers to us. They know us and trust us, and they’re interested in spiritual things.” At least a couple of the Iraqi men have been visiting WBC in recent months, attending worship services (with their Arabic/English Bibles in hand) and taking part in a discussion group.

Our new MOVE missionaries, who recently arrived in France, will take essentially the same approach: helping refugees resettle, meeting needs, and building relationships. The hope is that as the friendships grow, so will opportunities to share the gospel…

…Greater Europe Mission president Henry Deneen says the relatively recent influx of Muslims to Europe has affected his ministry’s overall strategy. It still reaches out to native Europeans, but “there’s a window of time here, especially with all the uprisings in North Africa and the Middle East, that immigrants are flooding into Europe.

“Several European governments—particularly France, Germany, and the UK—are saying that the experiment of multiculturalism … has failed,” he says. “So you have a perfect storm—immigrants flooding in, and governments saying it’s not working. We’re saying, what a great place for the Lord Jesus to be.”

Thus, Wheaton Bible’s efforts to reach out to Muslims in France. Says Bugh, “It’s all part of a larger immigration engagement theology that’s worked for us.” Read more here

Posted in Chicago, churches, converting refugees, evangelical, faith-based, Iraqi, Islamic, World Relief | Tagged: , , , , , , , , , , , , , , , | 2 Comments »

Another refugee drowns – Chin refugee in Kent, Wash.

Posted by Melissa Sogard on September 2, 2011

An 18-year-old Chin refugee from Myanmar, and resettled to Washington state just two weeks ago, is the latest refugee to die from accidental drowning. An article about the tragic drowning is in the Whidbey News-Times:

An 18-year-old refugee from Burma drowned while swimming at a Deception Pass State Park lake Saturday afternoon, according to the Island County Coroner’s Office.

Sang Cung Hnin was at Cranberry Lake with a group of friends from a Kent church group when the tragedy occurred. Hnin and his family escaped from Burma, which is officially known as the military-dominated Republic of the Union of Myanmar, and had been living in Malaysia prior to moving to Kent just two weeks ago.

Island County Coroner Robert Bishop said he could find no explanation for the drowning. An autopsy revealed that Hnin was a completely healthy young man and his family members confirmed that he was a strong swimmer.

Bishop said he could only speculate that perhaps Hnin may have cramped while he was in the water… Read more here

Posted in Chin, churches, drowning, Kent, teenagers, World Relief | Tagged: , , , , , , , , , , , | Leave a Comment »

 
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