Christopher Coen
Melissa Sogard
nancylee1
We recently received a new batch of State Department refugee resettlement agency monitoring reports. According to a 2007 monitoring report monitors found that Catholic Community Services Seattle (CCS) was only in “partial compliance” with it’s resettlement contract. Problems included the following:
- A Burmese refugee family of five lived in a two-bedroom apartment with their 19-year-old niece. The sleeping space did not seem adequate for this family, and two children did not have beds (note: the Operational Guidance contract document requires that agencies make sure housing has an appropriate number of bedrooms/sleeping areas and beds for refugee families). The 19-year-old and two children slept in one room with a six-year-old sleeping on the floor. The husband, wife, and a three-year-old child slept in another room, with the three-year old on the floor. The family said that they would like beds for the children, but there was not enough floor space. None of the beds had bed frames, as required. The family told monitors that car seats were not used for the children when the agency picked them up at the airport.
- A single Burmese male refugee lived with four roommates in a two-bedroom apartment. He expressed concern that no one had talked to him about a job or about his finances. He walked one hour to class and back and said he was not shown how to take public transportation. He slept in a room with two others. He did not have a bed frame and he stored his clothing on his mattress and in a plastic basket on the floor.
- A Burundian refugee family of six was living with a grown daughter in a two-bedroom apartment. There did not seem to be an appropriate number of bedrooms for the family. In one bedroom, a 19-year-old daughter, a four-year-old granddaughter, a seven-year-old son, and another grown daughter slept in three beds that they pushed together forming one bed due to lack of floor space. The husband, wife, and 11-year-old child slept in the second bedroom. The family also said that they needed cold-weather clothing for the children.
- A Somali refugee mother with two minor children said that CCS did not give her much help, especially when she requested transportation help for health appointments for her children.
- Case notes were so poor that monitors could not determine whether CCS had given refugees required services and/or material items.
If any of these issues seems small or petty, they are not. The State Department only requires refugee resettlement agencies to give refugees certain minimum-required services and material items, which are quite minimal (check out Operational Guidance). To not even meet these minimum requirements is 1) contract fraud, and 2) unethical (especially for a so-called faith-based agency, and 3) just wrong to do to these refugee people who have suffered so much already and need a few basic items and services to try to start a new life in America. Secondly, the taxpayers should be getting what they’re paying for.
