Friends of Refugees

A U.S. Refugee Resettlement Program Watchdog Group

Archive for the ‘immigration documents’ Category

Having fun at work – the St. Louis office of U.S. Citizenship and Immigration Services

Posted by Christopher Coen on April 15, 2012

Inexplicably long delays in deciding applications. Questions about the status of cases going unanswered. Attempts to deprive applicants of legal counsel – some clients were told they didn’t need a lawyer, others were interviewed without their lawyer’s knowledge and still others were told they should appear at hearings without counsel. Interview techniques that are often aggressive, combative and abusive. Office employees often belittle applicants, ask inappropriate questions and refuse to shut their office doors during interviews when others are nearby, depriving applicants of confidentiality. If this description of the St. Louis office of U.S. Citizenship and Immigration Services is correct, a day’s work at the office for these apparently sadistic government employees must be fun, albeit, had at other people’s expense. An article in the St. Louis Post-Dispatch from October documents the allegations:

One person was asked if he was “a good Muslim” after he acknowledged having premarital sex with his wife.

Another was told it was “not very Catholic” for his wife to have had her fallopian tubes tied.

A third was told she was a poor mother because her children had severe food allergies.

Again and again, a complaint said, people seeking the services of federal immigration officers in St. Louis say they’ve confronted adversarial and unprofessional behavior.

More than 170 local lawyers who represent them are now demanding action.

“This is not a case of a few rogue officers. This is systemic management failure, and corrective action is needed,” Kenneth K. Schmitt, chairman of the Missouri/Kansas Chapter of the American Immigration Lawyers Association, wrote in a recent letter that was hand delivered to the director of the U.S. Citizenship and Immigration Services.

The federal agency oversees lawful immigration and has 18,000 government employees and contractors working in 250 offices around the world, according to its website. That includes 17 employees and six contractors in the St. Louis field office in the Robert A. Young federal building downtown.

In his letter, Schmitt cited a 10-year period in which the local immigration office has become “isolated and hostile towards the public and those who appear before them.”

He said the office has gained a reputation outside St. Louis for its lack of communication with lawyers, adversarial stance, intolerably long and unexplained delays in deciding applications, and being out of line with national immigration policy.

The local office “operates in a culture of conflict and outright hostility that discourages any degree of professionalism or cooperation between the bar and the field office,” the letter said.

Immigrants who seek the help from the office are not those who are charged with a crime or facing deportation. Instead, they are seeking a legal benefit to which they believe they are entitled such as citizenship, family reunification or asylum… Read more here

Posted in immigration documents, immigration services, St. Louis, USCIS | Tagged: , , , , , , | Leave a Comment »

Refugees Can Report Scams Anonymously

Posted by Christopher Coen on February 20, 2012

Con artists continue their evil ways with our refugee population, looking to victimize those who are the most vulnerable. Scams include selling immigration forms (these forms are free), and taking money for green cards, 1-94 cards and the immigrant lottery (and then disappearing with the money). Refugees may report scams anonymously, by using the website uscis.gov, or by calling 1-877-382-4357. An article in the Union Leader explains the various cons and how refugees can report them:

…Scams…are occurring daily across New Hampshire and other states, according to local Immigration officials…

“There are people out there that are victimizing members of [the refugee and immigrant] community because they think they won’t be a good witness,” said Alfred Rubega, assistant U.S. attorney for New Hampshire. “I think they are going to find out pretty quickly in New Hampshire that is not at all a good idea.”

On Wednesday, authorities held a news conference to explain the Unlawful Practice of Immigration Law Initiative, a program intended to help catch con artists. The initiative is a joint effort among the USCIS, the Department of Homeland Security, the Department of Justice and the Federal Trade Commission.

The initiative is built on three pillars: enforcement, education and collaboration. It is intended to stop scams and prosecute those responsible; educate immigrants about scams and how to avoid them; and inform immigrants about the proper, legal immigration process and where to find legitimate legal advice and representation…

Different cons

One of the more popular scams uses websites to advertise immigration services or pertinent forms for a fee. One clue a website is phony is when it ends in anything other than the “.gov” tag.

“We’ve heard reports that people have fallen victim to these bogus websites,” said Simon Abi Nader, field office director for USCIS’ Bedford branch. “The simple reason is that the general public does not know the difference between ‘.gov’ and ‘.com,’ which is a public domain. The government owns .gov, and no one can imitate that. All USCIS forms are free.”…

…Community groups helping to prevent scams say immigrants in New Hampshire have been fleeced out of thousands of dollars. Cathy Chesley, director of Catholic Charities Office of Immigration and Refugee Services, said she has seen many victims.

“I know one family that’s out $7,000,” said Chesley. “Just gone.”…

One example

One man accidentally let I-94 cards — temporary visas — for his entire family go through the laundry in his jeans, said Amy Marchildon, director of Services for Lutheran Social Services of New Hampshire. “He paid someone $2,000 to replace one card, and nothing happened,” she said. The legitimate cost of replacing an I-94 is $365.

One immigrant applied for the State Department’s lottery visa program, Nader said.

“This person worked with someone who said they would help her get the papers for the lottery. For months down the road, she received this email saying that she won the lottery and that the next step is you send me $2,500 money order and wire it this way,” Nader said…

…The person disappeared, and her $2,500 disappeared with them.”…

…Nader said individuals could report scams anonymously, by using the website uscis.gov, or by calling 1-877-382-4357… Read more here

Posted in Catholic Charities (Manchester), immigration documents, immigration services, Lutheran Social Services of New Hampshire, New Hampshire, safety, scams, USCIS, visa lottery | Tagged: , , , , , , , , | Leave a Comment »

U.S. Customs and Border Protection civil servants at it again

Posted by Christopher Coen on December 6, 2010

The U.S. Customs and Border Protection civil servants have now responded to my FOIA request by releasing the 11 page report about their detention of Somali  refugee(s) in Grand Forks – albeit the report is almost completely redacted. Apparently I am no longer considered a “commercial entity”, the excuse they used to delay release of the report for a month-and-a-half. I asked them what reason they had to ever consider me a commercial entity, and no response. They simply release the report suddenly and don’t answer the question.

Notice that one excuse used for the hundreds of redactions is that it would pose an “undo invasion of people’s privacy.” Yet they have even redacted the number of arrests, whether the person/people were male or female, and his/her/their citizenship status. How on earth would any of that be an undo invasion of privacy? It wouldn’t. We would have no way of knowing who the person/people are. If this public agency was operating on the up and up they would only have removed information that would show a person’s/people’s identity, e.g. name, address, date of birth, social security number, etc.

What we obviously have here is what we have seen at other government agencies — violation of U.S. laws (e.g. the Freedom of Information Act) simply to protect their own public servant hides and to avoid any accountability to the public, rather than protecting information that truly needs to be withheld. In other words, these government workers have a private interest in the information being hidden from the public, rather than any real public interest. That’s your money.

Remaining unanswered is why the Grand Forks Police asked for identification from members of the public who were merely watching the police at work. Also unanswered is why the U.S. Customs and Border Protection would then detain a person or people who had not engaged in any suspicious activity, let alone any illegal activity.

Posted in immigration documents, Lutheran Social Services of ND, Lutheran Social Services of North Dakota, North Dakota, openess and transparency in government, police, Somali, U.S. Customs & Border Protection | Tagged: , , , , , , , , , , , , , , , | Leave a Comment »

U.S. Customs and Border Protection says using documents to assist refugees and educate the public about refugees is “unconvincing”

Posted by Christopher Coen on November 30, 2010

I just received another letter today from the U.S. Customs and Border Protection about my Freedom of Information Act (FOIA) request. A public servant named Dorothy Pullo, Director of FOIA Division, U.S. Customs and Border Protection, in reply to my letter of November 3, 2010 claims that I indicated my belief that, “a message was being sent to residents by the involvement of the U.S. Border Patrol.” As I didn’t make any such statement in my letter I can only assume that Ms. Pullo is again internet surfing in a desperate bid to figure out how to overide my statements to her, rather than simply reading my letter. (I wonder if I’m going to be charged again for this additional internet surfing?) Notice, however, that I never made any such statement in my posting. I said that the Grand Forks Police were sending a message to anyone who dared stand and watch them by making those residents show documents.

Ms. Pullo also claims that, “your argument that the documents requested are to be used to assist refugees and educate the public about refugees is unconvincing”, and, “It appears likely the requested documents would be used in a manner consistent with interests of you and Friends of Refugees thus placing your request in the commercial-use requester fee category.” Thus I will need to pay at least $91.60 for them to press the print button on their computer and mail the 11 page document to me.

This is funny because that’s all I do – assist refugees and educate the public about refugees. Ms. Pullo offers no reason for why she would think I have any “commercial” interests in helping refugees or educating the public about refugees, probably because she has no real reason to think so.

I think what we have here is yet another government bureaucrat, whose salary we pay and who supposedly ought to be serving us, who thinks its her job to withhold government documents from the public and not abide by U.S. laws (Freedom of Information Act). Abiding by the law must seem like such an inconvenience to her.

Posted in Dept of Homeland Security, immigration documents, Lutheran Social Services of ND, North Dakota, openess and transparency in government, police, Somali, U.S. Customs & Border Protection | Tagged: , , , , , , , , , , , , | Leave a Comment »

U.S. Customs & Border Protection Responds to Freedom of Information Act Request

Posted by Christopher Coen on October 29, 2010

After I saw an article last month in the Grand Forks Herald about the Somali refugees that Border Patrol detained I posted on the incident, here. U.S. Customs & Border Protection agents detained the Somali refugees, one of whom had just arrived in the U.S. a month earlier, for failure to carry original copies of their immigration documents on their person.

Last week I put in a Freedom of Information Act request to the U.S. Customs & Border Protection for the incident report. According to the agency’s response they consider me a “commercial” entity! They also demand that I pay $91.60 for the 11 page report, but only if I first send them written permission from the refugees in question. Hmmm.

What’s interesting about this is that, as you can see from my request, I requested the information as an individual. Apparently U.S. Customs & Border Protection personnel took it upon themselves to do some internet sleuthing on me, and then charged me for the hour of their time that it took. Of course a watchdog group like ours that isn’t even a nonprofit would hardly qualify as a commercial entity. In addition, they claim it would take two employees TWO MORE HOURS of their time to press the print button and put the eleven page report in an envelope to me. Interesting.

Still unanswered is why a Grand Forks police officer asked Somali residents of Grand Forks to show their identifications merely for watching the police question a Grand Forks Somali woman resident, Mulki Hoosh, about a parking violation. The Grand Forks police officers then called in Border Patrol agents to detain four Somali residents who could not produce original copies of their  I-94 or green cards. According to Hoosh the police said that they asked the Somali residents for their identification because they had “come to the scene of an investigation”. Apparently the police consider anyone just standing and watching them as suspicious. It’s clear that this is a warning to all residents that police civil servants will not allow residents to observe them at work without retaliation. Yet if people can’t watch the police in action how will we know whether they are acting according to the law? I guess I could understand if there were just one or two officers and they asked people to disperse, but in this case the police are deeming residents suspicious merely for standing and watching.

Funny how that works. I’m sure other public servants would also love to have the power to get rid of observers.

Posted in immigration documents, Lutheran Social Services of ND, Lutheran Social Services of North Dakota, North Dakota, Somali, U.S. Customs & Border Protection | Tagged: , , , , , , , , , , | Leave a Comment »

Police Call in Border Patrol On Somali Refugees in Grand Forks

Posted by Christopher Coen on September 3, 2010

Grand Forks police called in Border Patrol apparently on four Somali refugees after the men were unable to show the kind of identification that the law requires all immigrants to have on their person (I-94 card or green card). Three of the men were then taken into custody and held until a lawyer was able to prove their immigration status. According to the Grand Forks Herald:

Four men were questioned Thursday by U.S. Border Patrol agents outside a Somali-owned cafe on South Washington Street. Three were handcuffed and taken into custody until their immigration status could be determined, a Border Patrol spokesman said.

Somalis at the scene about 3 p.m. Thursday said the men are Somali immigrants, and one who was questioned was Ali Hussein, owner of the Washington Cafe, 2017 S. Washington, employees and friends said.

It began when a Grand Forks police officer saw a parking violation by a vehicle in front of the cafe on the frontage road, Sgt. Kevin Kallinen said. Something caused the officer to call in the Border Patrol for assistance, Kallinen said.

the Border Patrol agents began demanding documents from any Somali they saw walking nearby…

…Brent Everson, a Border Patrol spokesman, characterized the agents’ actions as asking to see the kind of identification all immigrants are required to have on their person.

…After the incident, several Somalis expressed dismay and anger, saying it was heavy-handed law enforcement singling out Somalis.

One of the men detained came to the United States only a month ago and does not yet understand English…

…Everson said the three men’s identities would not be released by the Patrol. He could not confirm the men were Somalis. But he said they were kept in the patrol’s holding cells in its new facility near the Grand Forks International Airport until their immigration status was determined.

He said all immigrants must keep documentation of their status on their person at all times. The Border Patrol regularly holds information sessions with college students, for example, to let them know they should always have their visa with them.

…Robin David, president of the board of the local Global Friends Coalition that works with new immigrants, said she doesn’t know exactly what happened Thursday.

But she knows that many immigrants, after living here for a year or more, get accustomed to not carrying immigration documents with them at all times.

…David said informal estimates have 300 or more Somalis living in greater Grand Forks. Many first immigrated to other parts of the United States and have moved here since, she said.

In the past decade, more than 700 Somalis have immigrated from their homeland to North Dakota, most to Fargo but many to Grand Forks, refugee officials have said. here

The way I’ve seen this problem avoided elsewhere is that resettlement agencies will instruct refugees to carry their immigration documents with them or will copy the refugees’ I-94 cards and have them carry the copy. Has Lutheran Social Services of North Dakota’s Grand Forks sub-office been doing that? 

Of course the other problem here is that the law apparently requires immigrants, including refugees, to carry the original document, and not just a copy – as copies are more easily forged. Having assisted refugees for almost ten years, however, I’ve seen the enormous problems that result when a refugee then loses their wallet or purse, or the document falls out of their pocket. It costs a couple hundred dollars and years to get the I-94 replaced.

Either way I’d like to know why the police decided to call Border Patrol. Its seems like overkill. Also, why was the Border Patrol asking for immigration documents from every Somali just walking by? Don’t they need probably cause to believe that someone has committed a crime before they can stop them? Both the Grand Forks Police and the Border Patrol owe the public a prompt explanation.

Posted in immigration documents, Lutheran Social Services of ND, Lutheran Social Services of North Dakota, North Dakota, police, Somali | Tagged: , , , , , , , , , , | 7 Comments »

 
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