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Secondary migration putting fiscal pressure on schools in Lynn, MA

Posted by Christopher Coen on May 5, 2012

The mayor of Lynn, MA is putting out alerts about the fiscal pressure experienced by schools in her city, apparently due to refugee secondary migration. Secondary migration is refugees leaving the city they were initially settled in and, under their own volition, going elsewhere due to a whole number of reasons, e.g. to be near friends and relatives, to find a place that has more or higher paying jobs, to seek a less alien climate, to move to a place with a larger community of people from their ethnic group and/or group of national of origin, etc. The main problem here I think is that federal funds are insufficient to help schools impacted by refugee arrivals – the Office of Refugee Resettlement’s grant, known as the Refugee School Impact Program, doesn’t come close to meeting needs.

An article in The Daily News explains some basic details of the problem in Lynn, although it also shows that the mayor is taking a winding and confused course through government channels, even going to the UNHCR, and gets facts wrong about several of the federal agencies:

…[Mayor Judith Flanagan Kennedy's Chief of Staff, Jamie Cerulli] said after getting bounced from office to office she finally spoke to Barbara Day with the state department’s office of Refugee Resettlement Administration for Children and Families.

She said for Fiscal Year 2011 they approved 25 refugees to come to the Lynn area,” Cerulli said. “She also said in 2012 it looks like there is approval for 28 … but that’s such a small number. If they’re not coming from there then where are they coming from?”

Cerulli said Day noted that if immigrants already have family in the area they are more likely to gravitate to the same area. Day was not available Thursday for comment and calls to the U.S. State Department of Health and Human Services were not immediately returned.

Cerulli said she plans to keep digging at the federal and state level to try and determine if Lynn has been officially deemed a haven city while also trying to determine exactly what drives immigrants to Lynn.

Kennedy has always emphasized her administration has gone the extra step to celebrate the ethnic diversity and welcome immigrants to the city and she said she would never deny a child or its family services… Read more here

Posted in Boston, capacity, children, funding, language, Office of Admissions, ORR, school for refugee children, schools, secondary migration, refugee, UN (United Nations) | Tagged: , , , , , , , , , | Leave a Comment »

Comment submitted for today’s State Department hearing on size & scope of refugee program

Posted by Christopher Coen on May 1, 2012

Below is a comment that a regular reader of this blog submitted for today’s State Department public hearing on the size and scope of the refugee program for fiscal year 2013:

I am a private citizen refugee advocate who has been assisting refugees with resettlement issues for the past three years. My comments are based on my experience helping refugees after they arrive in the United States with two exceptions: (1) It shouldn’t be as hard as it appears to be logistically for refugees to go through the process to enter the U.S. . By that I mean, not that each individual shouldn’t be scrutinized in detail, but that the process should entail the least travel through dangerous areas in their home countries, the fewest return trips to an application center, the most feedback about application status, the fewest repeat requests for information, and the speediest answer about whether refugee status will be granted. (2) The travel loan program should be converted to a travel grant program. There seems to be some sort of philosophy that it is citizen-building to saddle a refugee with debt as his/her first exposure to life in the United States. I disagree…It is regularly and repeatedly emphasized to them that failure to repay the travel loan can jeopardize their ability to get U.S. citizenship because of an adverse credit report – yet they are all too often given no information about how to seek forgiveness of a loan many of them will likely never be able to repay in time because of their personal situations. Furthermore, I think having the resettlement agencies act as collection agents for these loans is a significant conflict of interest…

My remaining comments concern my experience during the course of my activities as a refugee advocate…Resettlement agency failures to meet contracted responsibilities are not isolated incidences but are regular, daily occurrences on a widespread basis. I believe these failures occur not because of lack of resources, although that is surely true in some cases, but primarily because of a lack of leadership. Leadership in the local affiliates, leadership in the national offices of resettlement agencies, and leadership in the Domestic Resettlement Section. The failure of leadership that talks to each other more than to refugees. Leadership that cares more about what Washington thinks than what refugees think…I have encountered exactly two offices serving refugees in which a human actually answered the telephone; my experience instead has been full of voice mail not returned and even voice mail boxes completely full – this by agencies who are serving people who may not even have used a telephone before coming to the U.S. Leadership, such as that at World Relief, who cares more about its employees’ religious qualifications than their actual competence. Leadership that does not put enough of its own cash into a resettlement program but instead phonies up the value of its match (the value of which, I believe, is rarely, if ever, audited…English language instruction, crucial, of course, for new arrivals, is regularly inadequate and irrelevant to what a new arrival needs. Referrals for mental health services are regularly inadequate or nonexistent. Housing placements are regularly in dangerous neighborhoods and/or too expensive for the refugee to sustain after financial support stops. Too often refugees are completely abandoned after the initial six months placement…Too often the minimum contractually-required services are not adequately provided or not provided at all. Too often refugees become homeless…There are few people in responsible positions who have the personal and professional competence to install effective programs, who care whether their subcontractors perform well, who care whether their employees serve their clients well, who blame themselves and not their clients when things are not working well…

Particularly disappointing is the leadership of the Domestic Resettlement Section who appears to be more apologist for and defender of resettlement agencies and their local affiliates no matter what rather than the overseers and refugee advocates they should be. Complaints go unanswered; or, if answered, are answered with the condescension of a parent who knows best and must be trusted to do the right thing. Investigation may be promised but one never knows whether it happens and what the result is because that would be a violation of confidentiality. All I know is that what I complained about did not appear to change…Program audits are too infrequent and do not appear to include audits of financial responsibility…Particularly disappointing is that the Domestic Resettlement Section seems to think all is well and nothing needs to change – at least nothing they care to share with the public…

Here is a link to a documentary about refugees in Buffalo, N.Y. I think you’ll find their indomitable spirits despite all that has happened to them is most inspiring. I also recommend the press kit that is posted on the web site for an insight as to how resettlement agencies in Buffalo inspired the making of this film. Read full letter here

Posted in capacity, dangerous neighborhoods, democracy, language interpretation/translation, lack of, Office of Admissions, openess and transparency in government, RPC (Refugee Processing Center), SIV (Special Immigrant Visa) immigrants, State Department, Travel Loan Program, volunteers, World Relief | Tagged: , , , , , , , , , | 1 Comment »

State Department taking comments on “scope” of the refugee program

Posted by Christopher Coen on April 16, 2012

The US Department of State is asking for feedback about the size and scope of the US refugee resettlement program. A meeting will be held at the Refugee Processing Center in Arlington, Virginia on May 1, which the public may attend. Or you can send comments via email.

I plan to comment about the size and scope of the program needing to strongly tied to effective administration and management of it. (Why are contractors still allowed to inspect themselves? How effective are State Department inspections when they are pre-announced, so rare (once in ten years or less), and that mainly rely on contractor’s records and not refugees’ feedback? Why are there no penalties for contractors that fail to comply with minimum requirements of the State Department contracts? Why are the minimum requirements – see Operational Guidance – so extremely minimal? Why don’t resettlement plans take into account local crime rates?, etc.)

A notice in the Federal Register gives details about the meeting:

There will be a meeting on the President’s FY 2013 U.S. Refugee Admissions Program on Tuesday, May 1, 2012 from 2 p.m. to 4 p.m. The meeting will be held at the Refugee Processing Center, 1401 Wilson Boulevard, Suite 1100, Arlington, Virginia. The meeting’s purpose is to hear the views of attendees on the appropriate size and scope of the FY 2013 U.S. Refugee Admissions Program.Show citation box

Persons wishing to attend this meeting must notify the Bureau of Population, Refugees, and Migration at telephone (202) 453-9257 by 5 p.m. on Tuesday, April 24, 2012, to reserve a seat. Persons wishing to present written comments should submit them by 5 p.m. on Tuesday, April 24, 2012 via email to spruellda@state.gov or fax (202) 453-9393…

…If you have questions about the public meeting, please contact Delicia Spruell, PRM/Admissions Program Officer at (202) 453-9257…

Dated: March 22, 2012.

David Robinson,

Acting, Assistant Secretary, Bureau of Population, Refugees, and Migration, Department of State.

[FR Doc. 2012-7700 Filed 3-29-12; 8:45 am]… Read more here

Posted in Operational Guidance, PRM, RPC (Refugee Processing Center) | Tagged: , , , , , , , , , | Leave a Comment »

Senate confirms new Assistant Secretary of State of Population, Refugees and Migration Anne C. Richard

Posted by Christopher Coen on April 5, 2012

On March 29 the US Senate confirmed the former IRC Vice President Anne C. Richard as the new Assistant Secretary of State of the Bureau of Population, Refugees and Migration (PRM). She will now be in charge of overseeing the State Department’s contracts with refugee resettlement contractors — for instance, the IRC. A notice at Human Rights First confirms the nomination:

On March 29, Anne C. Richard was confirmed by voice vote by the U.S. Senate to serve as the Assistant Secretary of State of Populations, Refugees and Migration (PRM)…Ms. Richards was nominated by President Obama on November 4, 2011 and approved by the Senate Foreign Relations Committee 6 weeks ago.

Ms. Richard has served as the Vice President of Government Relations and Advocacy for the International Rescue Committee (IRC) since 2004, and previously served as Director of the Office of Resources, Plans and Policy at the Department of State… Read more here

Posted in Ann Richard, IRC, revolving door | Tagged: , , , , , | Leave a Comment »

State Department Boosts Per-Refugee Stipend Again

Posted by Christopher Coen on February 22, 2012

In 2010, the US Department of State doubled the initial per-refugee resettlement stipend to $1800 (while allowing resettlement contractors to keep $700 of that for overhead). Today they announced (below) that they have raised it again this year. (It would be refreshing if they made some of these announcements before they make the decisions, and not after, to allow for public response). When they decide to give us the rest of the details perhaps they will tell us how much of that increase they will allow for the contractors’ overhead (all of it should go directly to the refugees). If the non-profit agencies – resettlement contractors – actually make real private contributions (once claimed as 25 cents for each dollar given by the State Department, or feds, although no proof offered) then I guess I don’t understand why, at the very least, they can’t pay their own overhead costs. 

…We understand that the current economic situation is challenging the ability of federal, state, and non-profit agencies to broadly assist refugees in need. In response, in 2010, the Department of State doubled the per-refugee stipend, and raised it again this year. The refugee admissions program is a public-private partnership. As such, non-profit agencies involved have also increased efforts to raise private resources to support refugees in need. And some businesses are stepping in to assist as well…

Kind regards,
David M. Robinson
Acting Assistant Secretary
Bureau of Population, Refugees, and Migration Read more here

Posted in Assistant Secretary of the PRM, funding, public/private partnership, R&P | Tagged: , , , , | 2 Comments »

Travel Loan Practices Damaging Refugees’ Credit Ratings

Posted by Christopher Coen on February 17, 2012

There have long been some unsettling practices in the refugee travel loan segment of the US refugee resettlement program. This is yet another aspect of the program that never seems to be covered by the mainstream media, which seems to rely almost entirely on refugee resettlement agencies’ press releases for their coverage of the program.

For those who are unfamiliar, the US federal government covers refugee travel costs to the US via the International Organization for Migration (IOM) – the principal intergovernmental migration organization. As a condition of travel the IOM requires that refugees, before they depart to the US, sign promissory notes to repay the costs of travel via interest-free loans. The IOM, however, has not translated promissory notes in other languages, calling into question whether refugees understand what they are signing. In addition, refugee resettlement agencies earn a 25 percent commission for acting as collection agencies for the travel loans. Agencies have regularly failed to notify refugees of their right to a deferral and/or a write off – in the event of financial hardship – and fail among the various agencies to treat refugees the same. In aprtnership with the IOM they also fail to translate the bills that they send to the refugees.

Furthermore, and more astonishingly, the agencies often fail to take the most minimal steps to work with refugees to help them repay their loans, instead threatening the refugees with draconian measures for failure to comply with promissory note terms, For example the San Diego IRC office warns refugees, “failing to comply with the established payment schedule and terms will result in legal action to collect the amount past due and payable.” Its hard to understand how any of these practices comply with these organizations’ missions as humanitarian entities.

I wrote to the State Department’s refugee office about some of these practices in a series of letters back in 2005, but the office apparently did not take any constructive steps to resolve the problems (when the official I wrote to retired, however, she referred to her office’s “party-hard” habits, including various theatrical productions). In years past I also spoke with an IOM official and he laughed at me for supposedly trying to “make a cause” out of these questionable practices. Now, in a recent comment to our website attorney Zoe Ann Olson at Idaho Legal Aid Services, Inc. tells (see below) about her efforts to assist refugees in Idaho whom resettlement agencies damaged their credit by reporting them to Trans-Union. She’s looking for anyone who has successfully challenged the legality of these loans.

I had a telephone meeting with IOM Head of Office, Brian Graham. IOM is addressing all of Idaho Legal Aid’s travel loan cases directly with me. We found that the agencies were not offering refugees options such as deferrals and or write off of their travel loans and were not treating refugees the same among agencies.

IOM is creating a website with information about the travel loans and eligibility criteria for deferrals and write offs. I told him that I want standard guidance and all agencies must tell refugees the rules from the beginning before they sign a promissory note.

IOM will write off the travel loans with documentation for death, repatriation, bankruptcy, permanent disability (with a Dr’s letter saying the refugee is disabled and can’t work), minor orphans. Case-by-case for incarceration, victims of violence, domestic violence victims and documented financial hardship.

Received deferrals for temporary disabilities and documented under or unemployed.

IOM is going to correct the credit report of all of my clients that were reported to TransUnion for defaulting on their loans because the agencies did not notify them of their right to a deferral and or write off and thus should never have been reported. The issue of damaged credit is still outstanding.

I explained to them that families need to be able to make their own travel arrangements especially if it is cheaper, and translate promissory notes in other languages and the bills too.

They are going to provide better orientation on the travel loan in the refugee country and here with Title VI compliant services.

They are going to redo their computer system to better monitor travel loan collection practices.

I would like to know if anyone has successfully challenged the legality of said loan. The promissory notes are governed by DC law. To collect a debt in Idaho once in default, an entity has to show the person owes the debt and that the collector (IOM) has registered in the State of Idaho to collect a debt. Our clients’ loans have been deferred or written off. Now I am working on the deferrals—hoping to get more write offs and or reduced payments for disputed loans and or hardship. On April 19 and 20, I will provide a fair housing and travel loan clinics in Boise and Twin Falls.

Thank you,

Zoe Ann Olson
Attorney at Law
Idaho Legal Aid Services, Inc.

1-(208)-345-0106, extension 1508
Facsimile 1-(208)-342-2561
310 North 5th Street
Boise, Idaho 83702

zoeannolson [at] idaholegalaid [dot] org

Posted in funding, Idaho, IRC, language, language interpretation/translation, lack of, Office of Admissions, transportation, Travel Loan Program | Tagged: , , , , , , , | 5 Comments »

Parts Of Tennessee’s Refugee Act and State Dept’s Visit To State Stop Making Sense

Posted by Christopher Coen on February 12, 2012

David Robinson, acting assistant secretary of the Bureau of Population, Refugees and Migration apparently spent some time discussing the new refugee law implemented in Tennessee last year – the Refugee Absorptive Capacity Act. State Sen. Jim Tracy, who sponsored the Act, alleges that the State Department thinks the new bill [actually a law now], which allows for local refugee moratoriums and codifies the federal regulation requiring quarterly meetings between resettlement agencies and local officials, is “just fine”. (???) An article in the Shelbyville Times-Gazette gives a view of the meeting from Tracy’s perspective:

A top representative of the U.S. State Department was in Tennessee this week to discuss a law dealing with the state’s refugee resettlement program.

The Refugee Absorptive Capacity Act, which originated from the desk of State Sen. Jim Tracy, became law last July. It’s the first bill of its kind.

It requires the state’s refugee program agency, Catholic Charities, to meet four times a year with local governments to plan and coordinate “the appropriate placement of refugees in advance of the refugees’ arrival …”

The law also allows local communities to apply for a “moratorium” on refugee resettlement if those agencies overload local resources, and so far, Tennessee is the only state that has passed this type of legislation…

A number of refugees from a variety of countries, such as Somalia, Burma and Egypt, have moved to Shelbyville in recent years to be closer to jobs at the Tyson Foods facility.

Tyson Foods needs workers who will willingly accept relatively low pay for the repetitive motion, cold environment jobs, and new refugee immigrants need jobs to support their families. (Alternatively, Americans could pay higher meat prices and the government could require companies like Tyson Foods to pay a more livable wage.)

…On Wednesday, David Robinson, acting assistant secretary of the Bureau of Population, Refugees and Migration, met with Tracy and other parties to discuss the law passed last year, the state senator told the T-G.

“That was the whole purpose of the visit, and they thought the bill was fine,” Tracy said, but he added that even though provisions in the new state refugee law passed last year was already codified in federal law, it had not been enforced…

Perhaps the State Department refugee office isn’t bothered by the new law’s quarterly meetings requirement, since it’s already an ORR regulation, but why would they think that the new law is just fine? Are moratoriums compatible with the constitutional provision that allows people freedom of movement? The government may not single out specific groups of people to restrict their freedom of movement (individuals get to decide for themselves where they want to live in this country).

…”If you are going to bring refugees into a community, you need to meet with community leaders, mayor, councilmen, commissioners, school superintendents, hospitals, anyone that an influx of a refugee group would affect,” Tracy said, explaining the reasons for the law being passed last year.

…Tracy said he “thought it was interesting that we had to codify something in state law to get [the State Department's] attention.”…

Yes that is interesting. Also interesting is why other government refugee program-related regulations and contract requirements are also regularly ignored. World Relief feels free to worship on the public’s nickel, even though its prohibited by a federal regulation, and their ORR partner has ignored our complaint about that practice. Also, the quite minimal “minimum requirements” that the resettlement agencies agree to meet in the refugee program are regularly flouted, and the State Department refugee office does not enforce those requirements or penalize the resettlement contractors. In practice this does not seem to have been working well for decades — the resettlement contractors just continue to violate regulations and contract requirements year after year. (What does that say about the public/private partnership philosophy in which contractors are put on pedestals and government oversight agencies don’t exercise much authority?)

…Tracy explained he also had questions for Robinson, talking about the local unemployment rate and about refugees getting on state assisted benefits, while the State Department discussed “sustainability” of the refugees. Supposedly, the refugees have 90 days to become sustainable in this country, Tracy said.

“The question we had for them was ‘what’s the definition of sustainability,’” Tracy said. “We had a good discussion about it.”…

Gee, wouldn’t it be nice if they shared that discussion with the public? After all, this is a publicly run and funded humanitarian program. The State Department refugee office apparently gave advance notice to all so-called “stakeholders”, except for the last minute notice to the public and press.

…”It was a pretty high level meeting,” Tracy said. “They were very concerned who was going to be in the meeting, it was very interesting.”

Tracy said that the State Department wanted to clarify that they had no control over secondary migration, when refugees leave the city they were initially settled in and go elsewhere.

The senator said that’s why the law is “so important, because we’re bringing refugees into Tennessee, the majority of them settle in Nashville, Knoxville, Memphis and Chattanooga,” but they eventually migrate to smaller towns…

So, what the state senator doesn’t seem to understand is that, under the Refugee Absorptive Capacity Act, Shelbyville and other localities will not be able to request any local moratoriums on refugee resettlement since no one is resettling refugees to those places. Refugees are moving to Shelbyville on their own for meatpacking industry jobs, in what is known as “secondary migration”.

…”It was interesting that they (the State Department) would travel to Tennessee to talk about the legislation that we passed last year and I really take it as a compliment,” Tracy said Friday. “I think they were already supposed to be doing that, and in Tennessee, they have to be doing that now.” Read more here

I guess I’d like to hear the State Department’s version of what was said at thispretty high level meeting”, but since they treat refugee resettlement as a secret program, which seems only to guard against accountability, I won’t hold my breath.

***UPDATE*** — While the public had to sit outside the meeting one of the so-called “stakeholders” invited to the meeting was the lobbyist Jennifer Murphy of the Catholic Public Policy Commission of Tennessee.

Posted in State Department, ORR, World Relief, Cooperative Agreement, Somali, Assistant Secretary of the PRM, meatpacking industry, public/private partnership, Tennessee, openess and transparency in government, secondary migration, refugee, local officials, failure to notify, capacity, Catholic Charities of Tennessee, Joint Quarterly Placement Planning Meeting, Joint Quarterly Placement Planning Meeting, legislation, Murfreesboro/Shelbyville | Tagged: , , , , , , , , , , | Leave a Comment »

Acting Assistant Secretary Robinson Says TN’s New Refugee Law Already Part Of Federal Law

Posted by Christopher Coen on February 10, 2012

Does left hand know what right hand does?

According to an article from Chattanooga, Acting Assistant Secretary of State for Population, Refugees, and Migration (PRM) David M. Robinson claims that Tennessee’s new law – that mandates refugee resettlement agencies to report quarterly to local governments and allows local communities to apply for a “moratorium” on refugee resettlement – is already part of federal law. He must be referring to the part of the Tennessee that deals with quarterly reporting since there is no federal law about moratoriums. The “federal law” he refers to is actually a ORR regulation, as well as required via the State Department refugee contracts. Robinson claims he believes that the State Department (and/or their contractors?) have always abided by this regulation. Yet, they have not always abided by it, hence Tennessee’s claimed need to codify the requirement via state law. In New Hampshire the state refugee coordinator went so far as to claim that she could not require a refugee resettlement agency to consult with a city about its work, even though the ORR regulation required her, as the state refugee coordinator, to conduct quarterly meetings between the resettlement agencies and state and local governments. So, it seems that there is a disconnect between what the government oversight agencies believe that they do, and what actually happens. An article about Robinson’s visit is found in the Chattanooga Times Free Press:

A top U.S. State Department official, who spent two days in Tennessee discussing the state’s refugee resettlement program, said he wants to give communities a “louder voice in the process.”

“We believe it’s in the best interest of the United States that we pursue this program, but also we need to recognize the community nature of the program,” David Robinson, acting assistant secretary of the Bureau of Population, Refugees, Migration, said during a news conference Thursday.

Robinson has been in the state for a two-day visit with community members, local government officials and employers to discuss the resettlement process…

…Tennessee is the first and only state to pass a law that mandates resettlement agencies to report quarterly to local governments and allows local communities to apply for a “moratorium” on refugee resettlement if those agencies overload local resources.

The law was approved last year, but the Tennessee Office for Refugees said no one has applied for the moratorium.

Robinson said that it’s already part of federal law but said Tennessee’s law “makes perfect sense.”

He added, “We believe that’s what we’ve always done,” he said… Read more here

All of this brings another question to my mind: If the new bill in New Hampshire for a proposed one-year moratorium on refugee resettlement is probably unconstitutional – as University of New Hampshire Law professor Albert Scheer told a NH state House committee last week – wouldn’t that be an indication that the part of Tennessee’s law which allows local refugee moratoriums also likely be unconstitutional? Sheer says it is likely unconstitutional because it singles out a particular class of legal residents. He cited a 1941 U.S. Supreme Court case involving a California law forbidding indigent residents from other states from settling in California.

Posted in Assistant Secretary of the PRM, capacity, Joint Quarterly Placement Planning Meeting, Joint Quarterly Placement Planning Meeting, legislation, legislation, moratorium / restriction, New Hampshire, openess and transparency in government, ORR, State Department, Tennessee | Tagged: , , , , , , , , , | 1 Comment »

State Dept. Gave One Day Notice Of PRM Acting Assistant Secretary Robinson’s Nashville Visit

Posted by Christopher Coen on February 9, 2012

The State Department’s refugee office is going about its usual way of doing business by having yet another local program visit, this time in Nashville, with local resettlement contractors and their hand-selected refugee clients (this ensures that no one utters any free-spirited or critical comments about the local resettlement contractors, or their government oversight friends). Acting Assistant Secretary of State for Population, Refugees, and Migration (PRM) David M. Robinson is in Nashville February 8-9 (reminds me of the former Assistant Secretary’s — Eric P. Schwartz’s — trips to Salt Lake City and Portland and Denver and Phoenix). Robinson answered a few questions two weeks ago during an online live chat. The PRM put out a press release with only 24 hours or less to go before this Nashville visit – apparently in an attempt to keep away all save for insiders.

Media Note

Office of the Spokesperson

Washington, DC

February 7, 2012

Acting Assistant Secretary of State for Population, Refugees, and Migration (PRM) David M. Robinson will travel from February 8-9, 2012 to Nashville, Tennessee to meet with resettled refugees, refugee resettlement agencies, local and state government officials, and other community members involved in the resettlement of refugees…

If you wish to attend, please contact [the] PRM’s Public Affairs Advisor…by close of business on February 8. Read more here

Posted in Assistant Secretary of the PRM, democracy, Nashville, public/private partnership | Tagged: , , , , , , , , | 1 Comment »

Did State Dept’s Monitoring of Bowling Green International Center Overlook Problems?

Posted by Christopher Coen on January 28, 2012

If you follow this blog you might remember reading about the experience a volunteer helping refugees from Myanmar had with the Bowling Green International Center. Cindy Florez, who I spoke to and corresponded with in 2009 and 2010, met the refugees in a refugee camp when she was in Thailand and later drove to Bowling Green to welcome them when they arrived for resettlement. There, she found her friends living in filthy, rundown apartments, overrun with massive cockroach infestations – and commented about the problems on a website. Later, bringing the refugees a carload of donated items she was greeted by a hostile landlord (apparently a Burmese individual, and friend of the Institute?) who ordered her off the property, using the police to illegally remove her from the property (tenants may chose who their guests are, not landowners or police). A mystery person in the building also threw M-80 firecrackers at Florez and her female Karenni interpreter.

Now, two years after we placed a request with the State Department’s FOIA office for that public agency’s monitoring inspections reports of the private resettlement agencies for late 2008 and early 2009, the office has finally responded with a few reports. One of those reports is a March 31-April 1, 2009 inspection of the Bowling Green International Center. It turns out that the State Department monitors were able to conduct the rare once-in-5-or-10-year-inspection without discovering any of the problems that Florez documented in writing and on video (monitors did not find any infestation, even though two of the refugee cases they visited reported these). So, what went wrong?

That remains for the State Department monitors to explain, although their office has frequently repeated that they act only as a “partner” to their resettlement contractors. Even with that lack of authority in the oversight relationship I think it still remains for them to explain why they will not investigate any of the individual cases reported by members of the public and the community (instead, they selected only the usual small random sample, four refugee cases in this case, for home visits).

Part of what probably went wrong was an extensive clean-up before the monitors’ arrival, after the community member caught this resettlement contractor providing substandard services. No doubt other problems include the rarity of the monitorings and the great weight given to resettlement contractors’ own written records as “proof” of services they provided.

Finally, I notice that the report states that this refugee resettlement agency “reports a collaborative relationship with the state refugee coordinator” without mentioning that the “state” refugee coordinator is just another private refugee resettlement contractor – Catholic Charities of Louisville.

Posted in Bowling Green, Catholic Charities of Louisville Inc., housing, substandard, International Center in Bowling Green (Western Kentucky Refugee Mutual Assistance Association), Karenni, missed immunizations for refugee students, Office of Admissions, public/private partnership, rats and roaches, State Department, transportation | Tagged: , , , , , , , , | Leave a Comment »

 
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