Refugee reports that Houston’s Interfaith Ministries also severely deficient in services
Posted by Christopher Coen on March 4, 2011
Agency placed refugees in apartments overrun with roaches (over walls and in every drawer – over spoons and forks)
- Agency gave refugees mattresses that are extremely uncomfortable (refugees switch between flipping the mattress different directions and sleeping on the floor.)
- Agency failed to give refugees blankets for days until refugee clients inquired.
- Bad bad bad community/cultural orientation.
- Agency asked other refugees who arrived a few days earlier to take new refugees to the bus stop and markets, even though those refugees didn’t know what to do in the bus – how to pay, how to stop, or where to stop.
- Not enough furniture (Operational Guidance, see Furnishings).
- Agency did not explain the apartment leases to refugees before refugees signed them, and was not with the refugees at the lease signings.
- Late medical exams
- A refugee with health problems didn’t get his/her medicine for months. Agency didn’t try to find solutions. Refugee had to ask someone at the agency where to go and what clinic.
- Poor quality English classes.
- Agency gave refugees leads to low-quality jobs.
Here is a 2001 inspection report for Interfaith Ministries for Greater Houston (the most recently available inspection report, which means they have not been inspected in quite some time).